Shipping method and rates

Shipping costs

Frankrijk

Orders that can be delivered by DPD

Order amount > 1500	Free
Order amount < 1500	29,95

All amounts quoted include VAT

Monaco

Orders that can be delivered by DPD

Order amount > 1500	Free
Order amount < 1500	39,95

All amounts quoted include VAT

Delivery by courier

Due to its size and/or weight.

Delivery costs vary between 100,- and 1500,- depending on postcode and weight. Check the final delivery costs in the basket.

Delivery of your order

We deliver directly from our own production facilities. The online shop automatically selects whether your order can be sent by DPD or whether, due to its size, it should be delivered to your home or workplace by our courier service Dachser Logistics. This is automatically displayed at the checkout.

DPD parcel post

If these conditions are met, your order will be delivered by DPD :

Maximum dimensions of the largest panel in order	130,0 x 50,0 cm
Maximum weight of the entire order	60 kg

Courier Dachser Logistics

Your order will be delivered by Dachser Logistics if it cannot be sent by DPD.

Packing methods

We have developed special shipping and packing methods for each transport method. Read more about how we make sure your order is packed properly.

More about our packing methods

Not at home?

DPD

The evening before the delivery day, you will receive the track & trace code for your package(s). Keep an eye on the track & trace code to see the final delivery time. We have no influence over the time or day of delivery. If you are not home, DPD will either deliver your package to a pickup point or return it to us. In some cases, the pickup point may refuse the package(s), which would also result in the order being returned to us.

If the package is delivered to a pickup point, we kindly ask you to collect your order as soon as possible. If the package is not picked up within a few days, it will be returned to us.

If we need to resend the order, additional shipping costs will apply.

DACHSER

Businesses will receive their pallet order as soon as possible, during opening hours. We deliver pallet orders to consumers by appointment only. This way, we can be sure that you are at home at the time of delivery. Our carrier, DACHSER, will contact you by phone or E-Mail to schedule an appointment.

It is important that you will be at home at the time of delivery; they will come especially for you. Not at home at the time of delivery? Then a new appointment has to be scheduled, and additional costs will apply.